Are you considering counseling for an issue that keeps you from reaching your full potential or an issue with which your family is struggling to cope? Employee & Family Resources (EFR) can help.
The Employee Assistance Program of the Iowa Conference seeks to support the clergy, Conference lay staff and their families through their partnership with Employee & Family Resources. EFR offers counseling services to covered individuals and their families in a safe and confidential setting. Their masters-level clinicians have experience working with people from all backgrounds and approach all clients with respect, kindness, and dignity. Counselors help you set goals that are important to you and/or your family and will provide interventions and resources that support you on your journey towards wellbeing.
EFR can help and support you with:
- Depression, Anxiety, and Stress
- Grief and Loss
- Drug or Alcohol Concerns
- Parent/Child Relationships
- Marital or Couple Relationships
Life’s challenges often don’t give us any warning, and we don’t always know where to look for help when we need it most. When life happens, Employee & Family Resources is here to help.
When should I call the Employee Assistance Program (EAP)?
Call
800-327-4692 whenever you are experiencing one of life’s challenges. EFR is available 24/7/365.
What happens when I call?
A representative from EFR will answer your call. The representative will gather demographic information and help you connect with an EAP counselor.
You will be connected with a masters-level clinician to discuss your issues, concerns, or struggles. EFR has more than 7,000 counseling providers in their national provider network, ensuring quality assistance and services wherever you are.
What happens when I see the EAP counselor?
The master’s level EAP counselor will listen to your concerns. They will help you explore other areas of your life to assess for strengths and supports or factors contributing to your presenting issue or concern. The counselor will meet with you to complete a comprehensive assessment of your current circumstances and work with you to establish a plan for future EAP sessions.
What happens after the initial assessment appointment?
Once the assessment has been completed, there are commonly two courses of action that the counselor may recommend:
- The remaining EAP sessions may be used for brief counseling and problem resolution; or,
- The counselor may make a referral for recommended services that fall outside the scope of the EAP services, ex. Ongoing therapy or treatment sessions.
In addition to the counseling services offered through Employee & Family Resources, they can assist with financial and legal consultation, life coaching, identify theft restoration, and child and elder care resources. For more information regarding the Iowa Conference Employee Assistance Program, you can visit the EAP page on the Conference website at
Iowa Conference: Employee Assistance Program (iaumc.org) or call EAP Toll-Free 800-327-4692.
